Use of computer-mediated communication in online discussion forum

The purpose of this study is to explore the usage computer-mediated computer communication in online learning during COVID-19 pandemic. This focuses on how Universitas Multimedia Nusantara lecturers and students (UMN) build interaction for learning. research methodology used qualitative methods with six informants, data generation was using in-depth interviews. results indicated that most positively perceived discussion forum as (CMC) students' perceptions are considered negative about lecturers' responses because usually late replying student's questions. Students satisfied E-learning UMN, which has given many benefits supporting activities. need expect they would have an enthusiastic attitude, provide immediate feedback, select appropriate topic, regularly participate forum.